What We Collect and Why We Use It
When you open an account, we collect the details you provide — name, contact information, and payment method data tied to your bKash, Nagad, or Rocket wallet. This lets us process deposits, verify withdrawals, and keep your account secure. We also collect device and session data
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automatically: your IP address, browser type, and pages visited. We use this to detect unusual login activity and maintain platform integrity. We do not sell your personal data to third parties. Payment transaction records — including bKash reference numbers, Nagad transfer confirmations, and Rocket receipts —
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are retained for the period required by applicable financial and regulatory rules in the regions where we operate. If you close your account, we retain only what we are legally required to keep. Everything else is deleted within the timeframe set out in our data retention
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schedule. Whether this policy applies to you fully depends on your local law and the eligible regions covered by our service.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.